Privacy Policy

Effective Date: February 27, 2026

Primeer LLC ("Primeer," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our SMS/text messaging program. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number (including mobile number), mailing address, and other contact details you provide to us.
• Account Information: Login credentials, account preferences, and service history.
• Device & Usage Information: IP address, browser type, operating system, pages visited, and interactions with our services.
• SMS/Messaging Data: Your mobile phone number, message opt-in status, and message delivery data.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Send transactional SMS/text messages, including but not limited to: order confirmations, appointment reminders, account alerts, service notifications, and verification codes.
• Communicate with you about your account or our services.
• Respond to your inquiries and provide customer support.
• Improve, personalize, and optimize our services.
• Comply with legal obligations and enforce our terms.

3. SMS/Text Messaging

• Message Frequency: Message frequency varies based on your account activity and the transactional nature of the communications.
• Message and Data Rates: Message and data rates may apply. Please consult your wireless carrier for details regarding your messaging plan.
• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive SMS messages from us unless you re-subscribe.
• Help: For help or information regarding our text messaging program, reply HELP to any message you receive from us, or contact us using the information below.
• Consent Not Required for Purchase: Consent to receive text messages is not a condition of any purchase or use of our services.
• Carriers Supported: Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon, Sprint, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

4. No Sharing of Mobile Information

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS/text messaging program to any third party. We will not share your mobile information with third parties or affiliates for marketing or promotional purposes. Information shared with third parties is limited strictly to service providers who assist us in delivering our messaging services, and only to the extent necessary to provide those services.

5. Data Sharing & Third Parties

We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as SMS delivery providers, hosting services, and customer support tools. These parties are contractually obligated to protect your data and use it solely for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of certain data processing activities.
• Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal).

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Primeer LLC
1030 West Penn Pike
Tamaqua, PA 18252
Email: info@primeer.com
Phone: 570.539.8385